Terms & Conditions

PRODUCTS AND SERVICES

(a) Price, Payment and Fraud

(i) ALL PRICES ARE SUBJECT TO CHANGES BY SELLER. Buyer’s credit card will be charged at prices in effect at the time of order.

(ii) All FEDERAL, STATE AND LOCAL TAXES in effect at the time of sale shall be paid by Buyer. Plumbing Supply And More charges and collects sales/use tax in the Commonwealth of Pennsylvania when the orders are placed or shipped. Purchases outside of Pennsylvania may be subject to sales/use tax as determined by states' laws. Purchasers are required to pay sales/use taxes using the appropriate federal, state, and local forms.

(iii) PAYMENT METHODS All accounts are due and payable by credit card or ACH bank transfer as specified on the order page during checkout.

 

Paying by Credit Card

 

Plumbing Supply And More accepts Visa, MasterCard, American Express, and Discover. Credit cards must have a United States billing address in order to be accepted by Plumbing Supply And More. We cannot accept credit cards with international billing addresses.

Buyer is not entitled to set-off any amounts due to Seller by any amount due by Seller to Buyer in connection with any transaction governed by these Terms and Conditions or any other agreements between Buyer and Seller.

(iv) FRAUD PROTECTION Plumbing Supply And More is committed to protecting against credit card fraud. Stolen credit cards hurt both the customer and our company. Here at Plumbing Supply And More, our team reviews hundreds of orders each day to keep fraud ratings low. Plumbing Supply And More reserves the right to request more information in the event that fraudulent activity is suspected. If necessary, our team will alert you that your order is being held in our system. We will request a copy of the credit card used, as well as the purchaser's license. If requested, you will be instructed take a photo or copy of your license and credit card and send it via email to customercare@plumbingsupplyandmore.com.

We understand that it can be uncomfortable to send sensitive information over the internet. Here are some steps you can take to be sure that your information reaches us safely.

 

• Lay out your credit card and license on a table or sheet of paper. Do not layer or stack the cards.

• Block out all numbers on your credit card except for the LAST FOUR DIGITS.

• Make sure that we can see the expiration date, cardholder's name, and issuer (such as bank, store, or airline).

• Block out personal information from your license such as birth date, eye color, weight, etc.

• Make sure that we can see your name and address.

• If you are using a corporate credit card, any authorized company personnel may send their information, it does not need to be the cardholder.

 

It is important to hide sensitive information but be sure that Plumbing Supply And More personnel can still see necessary information as requested.

(b) Shipment

All purchases of items from Seller are FOB Origination and will be shipped once all credit card or ACH bank transfer information has been verified. We are committed to getting your order to you as soon as possible.

Plumbing Supply And More only accepts and ships orders to the United States and Puerto Rico, no other international orders will be accepted.

You can select other shipping methods which you will be responsible to pre-pay. For heavier items, Plumbing Supply And More may be required to ship the package using one of our freight carriers.

Once an order has shipped, you will receive an email with the tracking number(s) of your package(s). You can track your order and review your order details on the Plumbing Supply And More My Account page. Your email may contain an estimated delivery date. Please note that the date provided is an estimate, and you are not guaranteed delivery on this date.

*From time to time, package sizing or weight for selected items will be outside the FREE shipping guarantee. For these items, the shipping will appear at check-out and will be prepaid and added to the order

(c) Delivery

Products will be shipped to an address designated by Buyer and Seller will make a good faith effort to deliver goods in accordance with the estimated delivery times. Estimated delivery times are determined by the method of shipping Buyer chooses at time of purchase. Seller reserves the right to add the cost of shipping to the purchase price based on the shipping method that Buyer selects.

(d) Cancellation

To request an order cancellation, change, or modification you will need to contact our Customer Service Team (customercare@plumbingsupplyandmore.com). Buyer is responsible for all applicable cancellation, freight fee and/or restocking fees unless the order change is due to error in shipping by Plumbing Supply And More.

(e) Suspension of Orders

If Buyer's account is deemed fraudulent, then Seller may suspend or terminate, without liability or notice, all of Buyer's orders.

(h) Quantity Limits

Plumbing Supply And More reserves the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may be applicable to orders placed by the same payment account and/or to orders that use the same billing and/or shipping address, or same email address. We will provide notification to the customer email and/or billing address provided should such limits be applied.

(i) Order Acceptance

(i) Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

(ii) Plumbing Supply And More also reserves the right to refuse or cancel any orders placed for products and/or services for which the sale or use of such products and/or services in your state is restricted or prohibited.

(iii) The sale or bid shall not be binding unless and until approved by Seller, and freight and transportation charges will be in addition to such sale or bid, as applicable.

(j) Color and Finishes

Although Plumbing Supply And More attempts to display the colors of the products shown on this Website as accurately as possible, we cannot guarantee that the color you see matches the item color, as the display of color depends, in part, upon the type of computer monitor used by you.

(k) Terms of Use

No term or condition of a sale may be modified or amended without our prior written consent. The terms and conditions contained herein supersede all prior oral or written negotiations and agreements between you and us and any inconsistent course of dealing or trade practice which may previously have existed. These terms and conditions set forth the complete statement of the contract between us and may be modified or amended only by the subsequent written agreement of both parties. Our offer to sell the goods identified in this document has been expressly conditioned upon your assent to the terms and conditions set forth herein. We expressly object to and reject any different or additional terms included in your request for proposal or quotation, purchase order, acknowledgment form, or other documents.

ACCOUNT MANAGEMENT

You are responsible to keep Plumbing Supply And More up to date on the account information to include billing and shipping addresses, phone numbers, emails, and contacts. Plumbing Supply And More requires you to manage your account information directly online. If unauthorized use of your account has occurred due to inaccurate information, you will remain fiscally responsible for any invoices, orders placed, credit card fraud, chargebacks or returned checks. Contact our Customer Care Team (customercare@plumbingsupplyandmore.com) for assistance with this process.

RETURN POLICY

If you are unsatisfied with your purchase, then you may return it to Plumbing Supply And More in accordance with the following terms:

(a) No merchandise will be accepted for return without the applicable sale ticket and a return goods authorization (RGA) must be obtained from Seller prior to returning product. UP TO 30 DAYS ITEMS MAY BE RETURNED WITH A RESTOCKING FEE* MINIMUM 25% HANDLING CHARGE MAY BE APPLICABLE ON RETURNED ITEMSOVER 30 DAYS. Prices prevailing at the time of shipment shall apply to returns.

*There will be no credits, refunds, or exchanges for any merchandise purchased from Plumbing Supply And More if the items is not in the original packaging or if the item has been used.

(c) Please refer to the Plumbing Supply And More EASY ONLINE RETURNS for more information.

EASY ONLINE RETURNS

 

• Print - Fill out the Return Goods Authorization (RGA) Form online. Your form MUST be included in the return package.

• Pack - Pack the item(s) securely in the original product packaging. Include all paperwork, sales ticket, RGA form, parts, and accessories.

• Ship - Send the return package to the address listed on your Return Goods Authorization (RGA) Form. The return package is to be sent using the carrier stated on the RGA Form and is pre-paid for your convenience. You are responsible for the return fees for every item returned, these will be deducted when processing accepted returned goods.

 

Create a Return

Create an online return by signing in or by entering your order number and email address. Choose an option below to create a return.

Have Your Order Number?

CREATE A RETURN

Sign Into Your Account

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No Restocking Fee for 30 Days

Days After Purchase...................................Restocking Fee

Up to 30 Days..............................................FREE

From 31+ Days to 90 Days.........................25% Restocking Fee

After 91+ Days.............................................Item not returnable

Return Shipping

If you have ordered the wrong product or no longer want a product you ordered, you will be responsible for the return shipping cost. Returns created because we mistakenly shipped you the wrong item and/or the item is damaged or defected, qualify for free return shipping up to 30 days after the item was shipped. Once the items are received, inspected, and accepted for return you will receive a refund based on your original payment method less the return shipment fee.

Return Policy for Non-Returnable Items

A small number of items that we sell are labeled as "Non-Returnable.” These special-order items are not eligible for our standard return policy described on this page. We do not accept returns or cancellations on these items once the order is placed. However, the manufacturer's warranty still applies to these items. If you require assistance with a Non-Returnable Item, please contact our Customer Care team.

Ordered the Wrong Products

Please use our online return tool to create and print your Return Goods Authorization (RGA) Form. If you have ordered the wrong product or no longer want a product you ordered, you will be responsible for the return shipping cost. You can also call or email our Customer Service Team to set up the return for you. The products must be returned in new and unused condition in the original packaging. The Return Form must be included in the box. The buyer is responsible for all shipping charges associated with the return or exchange. There will be no restocking fee if you return the item within 30 days of receipt. After 30 days, a restocking fee will be applied. We don't offer exchanges, but we would be happy to assist you in locating the correct item if you did make an incorrect purchase, if you need assistance please email our Customer Care Team.

Received Defective/Damaged Products

Plumbing Supply And More must be notified of defective products within 30 days of receipt. Please use our online return tool to create and print your Return Goods Authorization (RGA) Form. You can also email our Customer Care Team (customercare@plumbingsupplyandmore.com) to set up the return for you. Be sure to include all pages of the Return Good Authorization (RGA) Form and original sales ticket with the returned package.

Received Incorrect Products (Not What You Ordered)

It is rare that Plumbing Supply And More sends out the wrong products, as we double check every order. However, if you receive an incorrect product, you must notify Plumbing Supply And More within 30 days of delivery by using our online return tool to create and print your Return Good Authorization (RGA) Form. You can also email our Customer Care Team to set up the return for you. If you do not place a new order, we will ship your replacement items after we receive your return. All products must be returned in new and unused condition in the original packaging. The Return Goods Authorization (RGA) Form and sales ticket must be included with the package.

International Returns

We do not ship to any location outside of United States and Puerto Rico. We do not ship to any international locations. We do not accept any returns from international locations.

Freight Packages —Please Inspect Upon Delivery

Please inspect all freight packages carefully before signing for them. If a package looks damaged in any way because of the shipping process, please do not sign for it. Refuse delivery and contact Plumbing Supply And More Customer Care Team (customercare@plumbingsupplyandmore.com) immediately with a description of the damage. We will contact the freight company and begin a claim so that we can send a new product to you. Our Customer Care Team will assist you with the next and appropriate actions.

Replacing Items Under Manufacturer Warranty

Plumbing Supply And More honors all manufacturer warranties for our products. If there is no warranty offered by the manufacturer (See WARRANY POLICY), Plumbing Supply And More does not extend warranties above that of the manufacturer. Disposable items include but are not limited to materials that are meant to be discarded and replaced, such as media air filters and water system replacement cartridges. If you are experiencing an issue with a product purchased through Plumbing Supply And More that is still covered by a valid manufacturer's warranty, please contact a Plumbing Supply And More Customer Care Team (customercare@plumbingsupplyandmore.com) . A member of the Plumbing Supply And More Customer Care Team will advise you of the next steps for getting your replacement as fast as possible. In some cases, this will require you to troubleshoot the issue with the manufacturer directly to obtain a case or claim number. Because of the nature of warranty claims, this process can sometimes take several business days. We will do everything we can to minimize the wait and resolve your issue.

In many cases, larger items that are malfunctioning will not be eligible for a whole unit or system exchange; examples include boilers, water heaters, and air conditioning units. Warranty policies for such items typically cover parts only and labor costs are rarely covered. Customers are responsible for the shipping costs to send the warranty item back to Buyer and Plumbing Supply And More will pay the shipping costs to send out the replacement under the manufacturer’s warranty policy. Item(s) must be used in appropriate applications, and replacement parts must be the correct listed replacement suggested by the manufacturer to be eligible for warranty coverage. Plumbing Supply And More reserves the right to limit the quantity of replacements issued under warranty if not specified under the Manufacturer warranty policy.

All Other Returns

All returns that don't fit into one of these categories are eligible for return within 90 days of receipt of the product. There will be no restocking fee if your return is set up within 30 days of receiving the product. After 30 days, a restocking fee will be applied to the return. Please use our online return tool to create and print your Return Good Authorization (RGA) Form. You can also email our Customer Care Team (customercare@plumbingsupplyandmore.com) to set up the return for you. All items must be returned in their original packaging and your Return Form must be included in the box.

Return Procedure in Summary

1. Use our online return tool to create a return or email our Customer Care Team (customercare@plumbingsupplyandmore.com) to set up a return over the phone. NOTE: Your Return Goods Authorization (RGA) Form MUST be included in the return package.

2. Pack the item(s) securely in the original product packaging.

3. Include all paperwork (sales ticket, RGA Form), parts, and accessories.

4. All returned items must be brand new, unused and in their original packaging.

5. Do not write on or place shipping labels directly on manufacturer packaging.

6. Returned items will be inspected upon arrival.

7. Send the return package to the address listed on your Return Goods Authorization (RGA) Form.

8. The return package can be sent using the carrier of your choice. Keep the tracking number to monitor delivery status.

9. You can expect a refund in the same form of payment originally used for the purchase within 10 business days of our receipt of the returned items.

Changing Your Order Before It Has Shipped

You can make edits to your order by emailing our Customer Care Team (customercare@plumbingsupplyandmore.com) or by clicking 'View/Edit' next to the corresponding order under My Account, or by following the link provided in your confirmation email. If the order has not been processed, we will be able to make changes to orders. If the order has been shipped you will need to contact our Customer Care Team and start the Return Good Authorization (RGA) process. At Plumbing Supply And More, we work hard to ship orders as quickly as possible, and your order could ship within a few minutes of being placed. Unfortunately, we are unable to make any changes to an order once it has left our warehouse.

PROPRIETARY RIGHTS

Content

All materials and information, including, without limitation, the Plumbing Supply And More logo, design, text, graphics, other files, and the selection and arrangement thereof, and all products and/or services described on the Website (collectively "Content") are the proprietary property of Plumbing Supply And More and/or its affiliates and/or licensors. You may electronically copy and print to hard copy portions of this Website for the sole purpose of using materials it contains for informational and non-commercial, personal use only, if you keep all copyright or other proprietary notices intact. Any other use of Content, including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance without the prior written permission Plumbing Supply And More is strictly prohibited.

Copyright Notice

Materials contained herein are reproduced with the permission of their respective copyright owners. All rights are reserved.

Trademarks

(i) All page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Plumbing Supply And More may not be copied, imitated, or used, in whole or in part, without the prior written permission of Plumbing Supply And More. All other trademarks, registered trademarks, product names, and company names or logos mentioned on this Website are the property of their respective owners.

(ii) Plumbing Supply And More might have trademarks, copyrights, or other intellectual property rights covering subject matter in any Web pages, and any software part of this Website. Except to the extent that Plumbing Supply And More may grant licenses to certain intellectual property, our providing you with such Web pages or any software does not give you any license to our intellectual property. Any rights not expressly granted herein are reserved.

(iii) You may not use, frame, or utilize framing techniques to enclose any Plumbing Supply And More logo, or other proprietary information, including the images found at this Website, the content of any text, or the layout/design of any page or form contained on any page of this Website, without express written consent from Plumbing Supply And More Customer Care Team. Except as noted above, Plumbing Supply And More is not conveying any right or license, by implication, estoppel or otherwise, in or under any patent, trademark, copyright, or proprietary right of Plumbing Supply And More or any third party.

User Conduct

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Website. In addition, you agree not to use this Website to do any of the following:

(i) Upload, post, e-mail, transmit, distribute, or otherwise publish any message, information, text or other material ("Material") that may be considered to be unlawful, harmful, libelous, tortious, defamatory, obscene, vulgar, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, hateful, or racially, ethnically, or otherwise objectionable.

(ii) Upload or transmit any Material that would constitute or encourage a criminal offense, violate the rights of any party, or otherwise create liability, or would violate any local, state, national, or international law.

(iii) Upload, post, e-mail, transmit, or otherwise make available any Material that contains software viruses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment or that might infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party.

(iv) Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose and/or bypass or circumvent any measures employed to prevent or limit access to this Website and/or deep link to any portion of this Website for any purpose.

(v) "Frame," "mirror" or otherwise incorporate any part of the Website into any other website and/or attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Plumbing Supply And More in connection with this Website.

(vi) Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; or

(vii) Without Plumbing Supply And More Customer Care Team prior written permission, distribute, publish, or make available any unsolicited or unauthorized promotions, advertising or solicitations for funds, goods, or services, including junk mail, spam, and chain letters.

LINKS TO THIRD PARTY WEBSITES

This Website may contain links to other sites that are neither owned nor operated by Plumbing Supply And More (although some such sites may have an affiliation with Plumbing Supply And More) (collectively "Third Party Sites"). Our inclusion of links to such Third-Party Sites does not imply any endorsement or adoption of the material on such Third-Party Sites or any association with the Third-Party Sites and such links are provided for your convenience only. Plumbing Supply And More makes no guarantee as to accuracy or completeness of such Third-Party Sites or their privacy or other practices. Plumbing Supply And More does not warrant the accuracy of any information contained on, and undertakes no responsibility to update or review, any Third-Party Sites. The privacy policies applicable to Third Party Sites may differ significantly from our Privacy Policy and you are encouraged to review the applicable privacy policies of such Third-Party Sites. Users use these links and Third-Party Sites at their own risk.

MINORS

Plumbing Supply And More does not sell products to children. If you are under 18, you may use Plumbing Supply And More only with consent of your parent or guardian. Plumbing Supply And More reserves the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in its sole discretion.

SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

DISCLAIMER AND LIMITATION OF LIABILITY

(a) ALTHOUGH Plumbing Supply And More ATTEMPTS TO ENSURE THAT THE CONTENT OF THIS WEBSITE IS COMPLETE AND CURRENT, THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES, ERRORS, AND/OR OMISSIONS INCLUDING, WITHOUT LIMITATION, INACCURACIES, ERRORS, AND/OR OMISSIONS THAT RELATE TO PRICE, PRODUCT DESCRIPTION, AND/OR AVAILABILITY.

(b) PLUMBING SUPPLY AND MORE RESERVES THE RIGHT TO (i) CORRECT ANY ERROR, INACCURACY OR OMISSION OR TO CHANGE OR UPDATE THE CONTENT AT ANY TIME AND/OR (ii) REFUSE OR CANCEL ANY ORDERS CONTAINING ANY ERROR, INACCURACY OR OMISSION, WHETHER OR NOT THE ORDER HAS BEEN SUBMITTED, CONFIRMED, AND/OR YOUR CREDIT CARD HAS BEEN CHARGED. IF YOUR CREDIT CARD HAS BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS CANCELLED, THEN PLUMBING SUPPLY AND MORE SHALL PROMPTLY ISSUE A CREDIT TO YOUR CREDIT CARD.

(c) PLUMBING SUPPLY AND MORE AND ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, MATERIAL OR COMMUNICATION PROVIDERS, INTERNET PROVIDERS, PRODUCT SUPPLIERS, LICENSORS, AND AFFILIATES (INDIVIDUALLY AND COLLECTIVELY THE "PLUMBING SUPPLY AND MORE GROUP") DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO ANY CONTENT.

(d) PLUMBING SUPPLY AND MORE DOES NOT REPRESENT OR WARRANT THAT ANY CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. PLUMBING SUPPLY AND MORE DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PLUMBING SUPPLY AND MORE GROUP MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF ANY CONTENT FOR ANY PURPOSE. ALL CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE PLUMBING SUPPLY AND MORE GROUP DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT YOUR USE OF THIS WEBSITE AND CONTENT IS AT YOUR SOLE RISK.

(e) IN NO EVENT SHALL THE PLUMBING SUPPLY AND MORE GROUP BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE, OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE), WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF THE PLUMBING SUPPLY AND MORE GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(f) IN NO EVENT SHALL PLUMBING SUPPLY AND MORE GROUP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, UNDER ANY CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO ANY SHIPPING DELAYS OR FAILURE TO GIVE NOTICE OF ANY SHIPPING DELAYS, DAMAGE OR LOSS RESULTING FROM INABILITY TO USE THE GOODS, INCREASED OPERATING COSTS OR LOSS OF PRODUCTION OR PROFITS, OR ANY OTHER DAMAGES, WHETHER ARISING FROM CAUSES SIMILAR OR DISSIMILAR TO THOSE ENUMERATED. IN ANY EVENT, SELLER'S MAXIMUM LIABILITY HEREUNDER, WHETHER RESULTING FROM BREACH OF CONTRACT OR NEGLIGENCE OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE GOODS FURNISHED BY SELLER.

(g) PLUMBING SUPPLY AND MORE IS NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY TELEPHONE NETWORK OR LINES, COMPUTER ONLINE SYSTEMS, SERVERS, OR PROVIDERS, COMPUTER EQUIPMENT, SOFTWARE, OR FAILURE OF ANY E-MAIL DUE TO TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ONLINE OR ON THE INTERNET OR AT ANY WEBSITE, OR ANY COMBINATION THEREOF INCLUDING ANY INJURY OR DAMAGE TO YOUR OR ANY OTHER PERSON'S COMPUTER RELATED TO OR RESULTING FROM DOWNLOADING ANY MATERIALS FROM OR USE OF THIS WEBSITE. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE THIS WEBSITE MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, PLUMBING SUPPLY AND MORE RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

(h) THE PLUMBING SUPPLY AND MORE WEBSITE IS WHOLEY OWNED BY US SUPPLY COMPANY, INC. AND IS LISTED AS A DBA AS PLUMBING SUPPLY AND MORE.

(i) PLUMBING SUPPLY AND MORE GROUP ARE NOT LICENSED ENGINEERS. ANY CALCULATIONS OR RECOMMENDATIONS AS TO PRODUCT SIZE, CAPACITY OR OTHERWISE PROVIDED TO YOU IS FOR CONVENIENCE ONLY. YOU MAY NOT RELY UPON, AND PLUMBING SUPPLY AND MORE GROUP SHALL NOT BE LIABLE FOR, SUCH CALCULATIONS OR RECOMMENDATIONS.

WARRANTY

Upon delivery of goods to the shipping entity, Seller's responsibility ceases. EXCEPT FOR WARRANTIES PROVIDED BY THE MANUFACTURER, WHICH SELLER PASSES THROUGH TO BUYER, BUYER WAIVES ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Please refer to the Plumbing Supply And More Virtual Counter Product Warranty Information Policy for more information.

INDEMNIFICATION

Buyer ("Indemnitor") agrees to indemnify and hold Seller, and Seller's shareholders, officers, directors, agents, independent contractors, and employees (collectively "Indemnitee") harmless from any suit, cause of action, judgment or claim ("Claim") for damages to property or bodily injury, loss of life, infringement, liability of any nature, costs, or expenses, including reasonable attorney fees (collectively "Damages") to the extent caused directly by the negligent act or omission or intentional misconduct of Indemnitor. Indemnification shall not apply to Damages proximately caused by the negligence of Indemnitee.

ERRORS

(i) Although Seller makes every effort to ensure the accuracy of Seller's publications, Seller is not responsible for typographical errors or omissions and reserve the right to refuse to sell at a misprinted or misrepresented price or description.

(ii) Claims for billing errors or adjustments not received by Seller, in writing, within five (5) business days from the invoice date, will be waived by Buyer.

NON-WAIVER

The failure of either Seller or Buyer to insist upon the strict performance of any of these Terms and Conditions will not be deemed to be a waiver of any provision or right. No waiver of any of these Terms and Conditions will be construed as a waiver unless in writing signed by a duly authorized representative of the waiving party.

ARBITRATION

ANY CLAIM, DISPUTE, OR CONTROVERSY (COLLECTIVELY "DISPUTE") ARISING OUT OF, RELATING TO OR CONCERNING THIS WEBSITE AND/OR THIS AGREEMENT WHERE THE AMOUNT IN CONTROVERSY IS LESS THAN THE JURISDICTIONAL LIMIT OF THE MAGISTERIAL DISTRICT COURT (THE "MDC") HAVING JURISDICTION OVER PLUMBING SUPPLY AND MORE COMPANY, INC.'S HEADQUARTERS SHALL BE SUBMITTED TO THE MDC. ANY DISPUTE ARISING OUT OF, RELATING TO OR CONCERNING THIS WEBSITE AND/OR THIS AGREEMENT WHERE THE AMOUNT IN CONTROVERSY IS ABOVE THE JURISDICTIONAL LIMIT OF THE MDC SHALL BE DECIDED BY BINDING ARBITRATION IN ACCORDANCE WITH THE COMPREHENSIVE ARBITRATION RULES AND PROCEDURES OF THE JUDICIAL ARBITRATION & MEDIATION SERVICE ("JAMS") AND ANY SUCH ARBITRATION PROCEEDINGS SHALL BE BROUGHT AND HELD IN IN THE COUNTY IN PENNSYLVANIA CLOSEST TO PLUMBING AUPPLY AND MORE'S HEADQUARTERS AT THE TIME OF THE DISPUTE. THE DECISION OF THE ARBITRATOR SHALL BE BINDING AND CONCLUSIVE UPON ALL PARTIES INVOLVED AND JUDGMENT UPON ANY AWARD OF THE ARBITRATOR MAY BE ENTERED BY ANY COURT HAVING COMPETENT JURISDICTION. THESE ARBITRATION PROVISIONS SHALL BE SPECIFICALLY ENFORCEABLE IN ANY COURT OF COMPETENT JURISDICTION.

GOVERNING LAW; JURISDICTION AND VENUE

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its choice of law principles to the contrary. For any Dispute not subject to Arbitration, you agree to submit to the exclusive jurisdiction and venue of the state and federal courts located nearest to Plumbing Supply And More headquarters in the Commonwealth of Pennsylvania, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of these Terms and Conditions.

ENTIRE AGREEMENT

This Agreement contains the entire understanding between Seller and Buyer with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements and understandings, inducements, or conditions, express or implied, oral or written. None of these Terms or Conditions may be modified or amended without Seller's prior written consent. Seller expressly objects to and rejects any different or additional terms included in Buyer's request for proposal or quotation, purchase order, acknowledgment form, or other documents.

CONTACT

Direct all inquiries regarding pricing/invoices/returns to:

Plumbing Supply And More email customercare@plumbingsupplyandmore.com

Written Inquiries should be directed to:

Plumbing Supply And More

176 N Caln Road

Coatesville, PA 19320

LAST UPDATED OCTOBER 26, 2022

Listed below are the Product Disclaimers, Warranty Policy, and Privacy Policy